Shipping Information
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Shipping Information

Fast, secure delivery worldwide

At PC Refresh Inc., we make sure your refurbished computers and accessories are shipped quickly, securely, and with full tracking for peace of mind.
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Processing Time

How quickly we prepare your order

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Methods

Trusted carriers for reliable delivery

  • We ship with trusted carriers including UPS, FedEx, Purolator, and Canada Post.
  • Every order comes with a tracking number, emailed once the package has shipped.
  • High-value orders may require a signature on delivery.
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Shipping Rates

Competitive pricing based on your location

  • Rates are calculated at checkout based on package size, weight, and destination.
  • Free or discounted shipping may be offered during special promotions.
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Delivery Times (Estimated)

When to expect your order

Canada & USA

2–7 business days

International Orders

7–14 business days

(subject to customs clearance)

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International Shipping

We ship worldwide

  • We ship worldwide.
  • Customers are responsible for any applicable customs duties, taxes, or import fees.
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Damaged or Lost Packages

We're here to help resolve any issues

  • If your order arrives damaged, contact us within 48 hours of delivery with photos of the packaging and product.
  • For lost shipments, we'll work directly with the carrier to resolve the issue and ensure you receive your order.
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Questions About Shipping?

Our team is here to help

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Call Us

Speak with our shipping team

1-866-235-0301
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Email Us

Get shipping support via email

cx@pcrefresh.com
Need tracking information? Check your email for the tracking number sent when your order ships, or contact us with your order number for an update.