Welcome to PC Refresh Inc. By purchasing from our website or authorized marketplaces, you agree to the following Terms of Service. Please read them carefully.
General
Applicability of our terms
- These Terms apply to all sales made by PC Refresh Inc. across our website, marketplaces (Amazon, eBay, Best Buy, Walmart), or directly through our sales team.
- We reserve the right to update these Terms at any time without prior notice.
Products & Availability
What you need to know about our products
- All products are refurbished unless otherwise specified.
- Product descriptions and specifications are provided to the best of our ability, but may vary slightly.
- Inventory levels and availability are subject to change without notice.
Orders & Payment
How we process your orders
- Orders are processed only after full payment is received and confirmed.
- We accept payments via credit card, PayPal, bank transfer, and approved marketplace platforms.
- PC Refresh Inc. reserves the right to cancel or refuse any order if fraud or payment issues are suspected.
Shipping & Delivery
How we deliver your products
- Orders are processed within 1–2 business days.
- Delivery times are estimates and may vary depending on the carrier and destination.
- Customers are responsible for providing accurate shipping information; PC Refresh Inc. is not liable for delays or issues due to incorrect addresses.
Returns & Warranty
Our commitment to quality
- 30-Day Replacement Guarantee: Products found defective within 30 days of purchase may be replaced.
- 1 Year Parts & Labour Warranty: Covers hardware defects under normal use.
- Warranty does not cover accidental damage, misuse, software issues, or consumables (e.g., batteries, adapters).
- An RMA (Return Merchandise Authorization) is required for all returns. Please contact support to follow the process.
Limitation of Liability
Understanding our responsibilities
- PC Refresh Inc. is not responsible for data loss, business interruptions, or indirect damages arising from the use of our products.
- Our maximum liability is limited to the purchase price of the product.
Customer Responsibilities
Your role in the process
- Customers are responsible for backing up their data before returning or servicing any product.
- Customers must ensure proper use of the device in accordance with manufacturer guidelines.
Governing Law
Legal jurisdiction
- These Terms are governed by the laws of Ontario, Canada.
- Any disputes will be handled in the courts of Ontario.
Contact Information
Questions about our Terms of Service?
Last Updated: January 2023 | PC Refresh Inc. - Quality Refurbishes Thornburg Town 2007