Shipping policy

PC Refresh Inc. ships your order quickly, securely and with tracking.

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Free shipping

On every order, no minimum

  • ●Shipping is free on every order — no minimum purchase.
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Processing time

How quickly we prepare your order

  • ●Orders are processed within 1–2 business days after payment is confirmed.
  • ●Orders placed on weekends or holidays are processed on the next business day.
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Estimated delivery after your order ships

When to expect your order

  • ●Ontario: next business day
  • ●Quebec: 2 business days
  • ●Alberta: 3 business days
  • ●British Columbia: 4 business days
  • ●Other provinces and territories: 5–7 business days
  • ●Delivery times are estimates and can be affected by weather, carrier delays or remote locations.
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Carriers and tracking

Trusted carriers, full tracking

  • ●We ship with trusted carriers including UPS, FedEx, Purolator and Canada Post.
  • ●You'll receive a tracking number by email as soon as your order ships.
  • ●Higher-value orders may require a signature on delivery.
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Where we ship

Across Canada

  • ●We ship to addresses across Canada.
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Shipping address

Please double-check at checkout

  • ●Please check your address at checkout. We can't be responsible for delays or losses caused by an incorrect address. If you notice a mistake, contact us right away — we'll update it if the order hasn't shipped yet.
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Damaged or lost packages

We're here to help

  • ●Damaged on arrival: contact us within 48 hours of delivery with photos of the packaging and product.
  • ●Lost in transit: we'll work with the carrier to resolve it and make sure you receive your order.
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Questions

Our team is here to help

📞 Call us

Speak with our team

1-866-235-0301

✉️ Email us

We reply as soon as we can

cx@pcrefresh.com

📬 Need tracking information? Check the shipping email we sent when your order left our warehouse, or contact us with your order number.