Terms of service

These Terms of Service apply to all purchases made on pcrefreshworld.com, operated by PC Refresh Inc.. By placing an order, you agree to these terms. Please read them carefully.

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Products

What you need to know

  • ●All products are refurbished unless clearly stated otherwise. Each listing shows its condition grade.
  • ●We describe every product as accurately as we can. Photos show the model; small cosmetic differences between units are possible within the stated condition grade.
  • ●Availability can change without notice. If an item becomes unavailable after you order, we'll contact you and issue a full refund.
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Prices and payment

How we process orders

  • ●All prices are in Canadian dollars (CAD). Applicable taxes are added at checkout.
  • ●Orders are processed only after payment is received and confirmed.
  • ●If a product is listed at an incorrect price because of an error, we may cancel the order and refund you in full.
  • ●We may cancel or refuse an order if we suspect fraud or a payment problem.
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Shipping

Free on every order

  • ●Shipping is free on every order. Processing and delivery times are explained in our Shipping Policy.
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Returns and warranty

Our commitment to quality

  • ●Every computer includes a 1-year warranty and can be returned for a refund within 1 year of delivery. Returns and warranty claims follow our Return & Warranty Policy and require an RMA number.
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Your responsibilities

Your part in the process

  • ●Provide accurate contact and shipping information.
  • ●Back up your data before returning or sending any device for service.
  • ●Use products according to the manufacturer's guidelines.
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Limitation of liability

Understanding our responsibilities

  • ●PC Refresh Inc. is not responsible for data loss, business interruption, or indirect or consequential damages arising from the use of our products.
  • ●Our maximum liability for any claim is limited to the purchase price of the product.
  • ●Nothing in these terms limits rights you have under consumer protection laws that apply to you.
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Website content

Ownership and trademarks

  • ●Text, images and logos on this website belong to PC Refresh World or are used with permission. Brand names such as Dell, HP and Lenovo belong to their owners.
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Governing law

Legal jurisdiction

  • ●These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
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Changes

Keeping terms current

  • ●We may update these terms. The version posted on this page at the time of your order applies to that order.
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Contact

Questions about these terms?

📞 Call us

Speak with our team

1-866-235-0301

✉️ Email us

We reply as soon as we can

cx@pcrefresh.com

Last updated: October 2026 · PC Refresh Inc. (PC Refresh World)